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subscription pack

ET1236
Investigator
Investigator

‎19-06-2023 09:02 PM

the data ran out on my pack (I use it only for data with a dongle so please don't tell me to call anyone) and I renewed the pack early but still no data - I paid 40 pounds for an add on of unlimited data for 30 days. I still have no data and EE have just taken 67 GBP from my bank account

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13 REPLIES 13
ET1236
Investigator
Investigator
In response to XRaySpeX

‎21-06-2023 09:56 AM

I purchased a 'pack' which didn't work so I think you need to refund me as you are in the wrong

 

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ET1236
Investigator
Investigator
In response to XRaySpeX

‎21-06-2023 09:57 AM

I purchased a 'pack' which didn't work so I think you need to refund me as you are in the wrong. If it had worked I would not have spent a further 40 GBP on an unlimited month

 

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XRaySpeX
EE Community Star
EE Community Star
In response to ET1236

‎21-06-2023 10:03 AM

I don't need to refund you anything. I'm not EE!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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Leanne_T
EE Community Support Team
In response to ET1236

‎21-06-2023 10:39 AM

Hi @ET1236 

Please call us to discuss your options. 

Leanne 🙂

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