roaming

Evgen
Investigator
Investigator

Im abroad. Tried to activate new sim card(pay as you go), but can't. Cannot call, cannot text to 150. Nothing. 4g connection exist but without Internet connection. Could you please activate my sim somehow?

5 REPLIES 5
bristolian
EE Community Star
EE Community Star

New PAYG SIMs need to be used on EE's UK network first, before they will work abroad - there is no workaround for this.

What's the reason for the new SIM?

Bought it in Poland. We have very expensive data packages for Switzerland, about 10 thousands euro per Gb. So I wanted to travel with this SIM to Switzerland.

Leanne_T
EE Community Support Team

Hi @Evgen

To use the pay as you go SIM card abroad, this would have needed to be used to make a call or send a text in the UK on the EE network. Once you return to the UK and use the SIM card this will activate for you. 

Leanne. 

Super, thanks. Didn't know. I've never been in UK yet, probably good option to visit now.

Leanne_T
EE Community Support Team

No problem @Evgen 

Leanne 🙂