12-01-2023 05:37 PM
Im abroad. Tried to activate new sim card(pay as you go), but can't. Cannot call, cannot text to 150. Nothing. 4g connection exist but without Internet connection. Could you please activate my sim somehow?
12-01-2023 06:05 PM
New PAYG SIMs need to be used on EE's UK network first, before they will work abroad - there is no workaround for this.
What's the reason for the new SIM?
13-01-2023 07:40 AM
Bought it in Poland. We have very expensive data packages for Switzerland, about 10 thousands euro per Gb. So I wanted to travel with this SIM to Switzerland.
13-01-2023 07:43 AM
Hi @Evgen
To use the pay as you go SIM card abroad, this would have needed to be used to make a call or send a text in the UK on the EE network. Once you return to the UK and use the SIM card this will activate for you.
Leanne.
13-01-2023 07:51 AM
Super, thanks. Didn't know. I've never been in UK yet, probably good option to visit now.
13-01-2023 07:52 AM
No problem @Evgen
Leanne 🙂