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interner package problems

Armen5
Visitor

‎29-06-2023 02:22 PM

i have internet package problems, i bought it, but i can't us it, pls can you check what is the problem and pls activate my package, like the days goes on, and i dont profite from my package.

0 Helpful
2 REPLIES 2
Alex_M
Star Contributor
Star Contributor

‎29-06-2023 02:37 PM

Hi @Armen5,

This is a community forum so we don't have access to your account. Are you talking about mobile data or broadband?

Have you been in touch with customer service?

Thanks,
Alex

 If I solved your issue, please click the solution button below!
 If you found my post useful, click the thumbs up button!
 To speak to EE, call 150 from your EE mobile or +44 800 079 8586 (freephone) or start a live chat.
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XRaySpeX
EE Community Star
EE Community Star

‎29-06-2023 02:47 PM

@Armen5 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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