data allowance from pack been used despite unlimited data add on

annoyed2024
Investigator
Investigator

‎26-02-2024 07:22 PM

the data allowance from my pack is been used but i have an unlimited data add on so the pack allowance should not be getting used, i called customer services and they reset my data allowance but it is now getting used AGAIN! if this does not get sorted i will LEAVE EE next month

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11 REPLIES 11
annoyed2024
Investigator
Investigator

‎27-02-2024 08:16 PM

if ee wont refund me i will call the police

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XRaySpeX
EE Community Star
EE Community Star
In response to annoyed2024

‎27-02-2024 08:17 PM - edited ‎27-02-2024 08:26 PM

ROFL! Police don't police contract law.

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