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charges while in the EU, PAYG and no plan

_MRSB_
Visitor

I have a dumb phone with a little credit for PAYG and no plan (I use it rarely, for sms mainly, no data!).

I am going to Italy, and I am very confused with "roaming" :

will I need to pay a daily charge whenever I switch it on and it connects to the local network?

or only on those day when, while it's on,  I use it (to receive SMS/calls, or to send SMS or call out) ?

 

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

There is no flat rate roaming on PAYG when you don't have an active plan. As you don't have an active pack, you will be paying standard rates for calls & texts & will need to buy a PAYG add-on for data. Check https://ee.co.uk/help/mobile/roaming/roaming-costs/ for these standard rate.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

3 REPLIES 3
bristolian
EE Community Star
EE Community Star

Connecting to foreign networks is free of charge, as is receiving SMS globally.

Within the EU, roaming is a flat-rate basis where any chargeable activity triggers the charge, which then allows use of your allowances for that day. Chargeable activities abroad, are sending any texts, making or receiving any calls, or using mobile data.

Make sure you've used your phone in the UK first, before travelling - that's how roaming  is enabled on PAYG, and thus coverage abroad is unlocked.

XRaySpeX
EE Community Star
EE Community Star

There is no flat rate roaming on PAYG when you don't have an active plan. As you don't have an active pack, you will be paying standard rates for calls & texts & will need to buy a PAYG add-on for data. Check https://ee.co.uk/help/mobile/roaming/roaming-costs/ for these standard rate.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
bristolian
EE Community Star
EE Community Star

Good point re PAYG without an active plan.

In which case, my reference to what is a chargeable activity abroad, is what matters in your case. Except that individual per-minute & per-text charges apply. Mobile data will only work abroad if you have a specific add-on covering it.