2065514members
752online
1279489posts
Community Activity
No 5G in area - reported twice, no joy.
I’ve been receiving no 5G service in the WS15 2JL area, only 4G. This problem has only come to light over the last few days. I’ve checked the coverage online tool twice, and reported the issue twice, only to be told there is no problem in my immediat...
Switched from BT to EE but no new router?
I switched from BT to EE a few weeks ago now and assumed I would be getting a new router. It's never arrived and in true corporate style these days, it is impossible to message EE direct with this query. Is my assumption right? Or do EE assume that...
Smart Hub Plus Issues
Having just upgraded the new Smart Hub Pro it is very clear the Smart Hub plus has issues the random drop outs on wifi and a very very slow GUI in the admin panel.. The Smart Hub Pro is night and day in comparison.. Quick GUI, no dropouts, great spee...
The EE signal in and around London is terrible
The EE signal in and around London is terrible. For months now the signal is lacking. What are we paying for a service provider in the technological advances of communication these days to have signals drop, no 5g, continual drop in signal. this is n...
How to forward calls to my Denmark number
How can I set up call forwarding to my Denmark number. Call forwarding on settings on my UK iPhone 11 does not work.
Poor Mobile Data & Signals in London E2 Region & Elsewhere
Recently moved to EE and the 4G/5G coverage is extremely poor. In E2 where I live, the 4G is constantly turning on/off. I get the four full bars but get E next to it which I presume suggests emergency. Even when travelling to work to either Illford ...
No WPA2(AES) config in Main advncd settings now incompatible with Smart Plugs
Just had a full reset performed remotely by EE agent to solve a digital voice issue. Before the reset I had a perfect wifi setup plus 3 EE extenders, with no issues.Post update none of my extenders worked and none of my smartplugs worked. I reset ...
No phone in parcel upon delivery - only case & screen protector! EE useless!
I have always been so happy with their services UNTIL NOW!I upgraded 2 lines with EE (OCT 24) and took out insurance which came with a free minute one bundle (phone case and screen protector) with each phone. When DPD delivered the two parcels, one ...
Roaming Add-on's confusion
HiI'm currently on a contract with EE thats ended (been on it over 2.5 yrs) and I'm looking at switching to a different plan. I currently have 3 added bonus' and one of them is Roam Abroad Pass but I can't find what actual countries that includes, it...
No account access
Hi, there is a problem with my account where I can login but can only see my profile nothing else in my account, I have been on with EE and have now been told that this is an issue and I'm not the only one and I am now on a list with level 2 tech tea...
