about my payment
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17-11-2023 03:01 AM
my pack is £15.00 pack, but I paid £30.(the reflection of top up was too late, so I thought it wasn't successful, so I entered it on 150 again(=total:twice.£30.).
is the difference of £15 going to be refunded or for December?
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17-11-2023 04:36 AM
@ma- : PAYG credit is not refundable or transferable. You may use it to buy your next pack.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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17-11-2023 08:10 AM
my pack is £15.00 pack, but I paid £30.(the reflection of top up was too late, so I thought it wasn't successful, so I entered it on 150 again(=total:twice.£30.).
is the difference of £15 going to be refunded or for December?
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17-11-2023 08:18 AM
@ma- It’ll sit on your account ready for the next pack.
