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Will I be charged for receiving international calls as a PAYG customer?

metint
Visitor

I am a PAYG customer in the UK.

Will I be charged for receiving an International call from Dubai, UAE.

1 SOLUTION

Accepted Solutions
XRaySpeX
EE Community Star
EE Community Star

It is free to receive any call from anywhere while you are in UK. Applies to both PAYG & contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

View solution in original post

4 REPLIES 4
Leanne_T
EE Community Support Team

Hi @metint

 

Thanks for coming here. 

 

You won't be charged for receiving the call if you are in the UK 🙂

 

Hope this helps. 

 

Leanne. 

XRaySpeX
EE Community Star
EE Community Star

It is free to receive any call from anywhere while you are in UK. Applies to both PAYG & contract.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Rafz28
Visitor

I was told by EE if I take a call from dubai who has a UK EE number and I received the call whilst in UK I will be charged? I am on a sim contract.

If I received the call on PAYG than does it still charge.

Please kindly answer.

 

Thanks

XRaySpeX
EE Community Star
EE Community Star

@Rafz28 : As long as you are in UK with a UK no. it is free to receive calls from anywhere in the world, whether the caller is calling from a UK  no. or not. It's they who are roaming & paying the costs, not you.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP