Parental controls turn off

[Normstew]

No content lock on my EE app setting. I am guessing it’s because I’m on PAYG

[Leanne_T · Accepted solution]

Hi @Normstew

Thanks for coming back to the community. 

If you give our Pay as you go Care team a call they will help you with your content lock settings. 

Leanne 🙂

[XRaySpeX]

On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18.

[Tammy44]

T

[XRaySpeX]

@Tammy44 : On PAYG you can't control Content Lock from your MyEE. Instead you need to call EE with a credit card handy & pay a refundable token amount to prove you are over 18.