Using my phone abroad

Samk2024 · ‎16-04-2024

Hi,

I am currently on holiday in Turkey for a week. I recently bought a £15 pack but I can’t use my phone whilst I am in Turkey to call to text or use data what can I do ?

Chris_B · ‎16-04-2024

@Samk2024 Your pack allowance will not cover yu while you’re there, you need credit on your account to pay for calls/texts and you’ll need to purchase a data add on for that location in order to have data.

Please see THIS

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎16-04-2024

@Samk2024 Your pack allowance will not cover yu while you’re there, you need credit on your account to pay for calls/texts and you’ll need to purchase a data add on for that location in order to have data.

Please see THIS

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎16-04-2024

Turkey not in EU. So pack not valid there.

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