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EE Sim top up not applied to my credit

poncho18
Visitor

Today, I bought a £10 PAYG SIM that cost £10.99 from Tesco.

I've registered it on MyEE, but the balance is £0.00.

 

Where is my £10.00 credit?

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@poncho18 : Could your credit have bought your Pack?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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