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EE Sim top up not applied to my credit

poncho18
Visitor

‎16-04-2024 05:13 PM

Today, I bought a £10 PAYG SIM that cost £10.99 from Tesco.

I've registered it on MyEE, but the balance is £0.00.

 

Where is my £10.00 credit?

0 Helpful
1 REPLY 1
XRaySpeX
Grand Master
Grand Master

‎16-04-2024 06:37 PM

@poncho18 : Could your credit have bought your Pack?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)