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Unable to stop active plan

Stevie63
Visitor

‎12-09-2026 10:27 PM

I'm unable to stop my active plan to start my new plan which says it starts on the 19. 
when I text 150 "now" it says
"Sorry we were unable to stop your active plan, please call us on 150 for further assistance."

 

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎12-09-2026 11:17 PM

You need to stop your current plan 1st before you can start a new plan. Text STOP PLAN to 150, then buy your plan by text PLANnn to 150 & end by text NOW to 150.

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