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Trying to add mobile data pay as you go

Kiwi-Mike
Visitor

Hi there,

I am in NZ, coming to Scotland for a month in a few days time. 

I have an ee number and the app and have managed to top up £20 pounds

I am usually quite tech savvy, but for the life of me, I can’t find where I can just purchase a pre-paid data/call/text pack that doesn’t roll over on a subscription.

they now have my credit card details and I’ll be gutted if they take another £20 pound when I leave and force me to try and cancel that and get my money back.

 

How do I get my pay as you go pack and why the hell is it so hard to do so?

please help

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

All EE PAYG SIMs come primed with a recurring Pack of allowances ready to bought out of your PAYG credit as soon as it is sufficient. Your last top-up went to buy this Pack.

By texting AL to 150 it should show you the Pack you have bought with your credit & how much you have left from your allowances until its expiry date.

Text STOP PACK to 150 before you next top-up & you can use the SIM for calls & texts but not data as normal PAYG at standard per-unit rates paid for out of your standing PAYG credit balance.

To save the SIM going into hibernation due to lack of use, just remember within every 179 days (~ 6 months) to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from any Pack or Add-on you might have.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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