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[raik]

Tried multiple devices and browsers and get this same issue everytime i get to the Confirm and Pay screen

[raik]

im getting the same exact issue

[hello_mrsun]

Same issue here. 

Tried different browsers and different networks too... Upon further inspection, I noticed the actual screen is hidden (Dev settings) but can't make it visible for some reason using the Safari Dev tools. For now, I can't update my card 😕

[Christopher_G]

Hi @raik and @hello_mrsun 

Are you trying to do something specifically? Are you able to try on a different device?

Chris

[raik]

im trying to pay for my monthly pack with a new card, i get this issue regardless of browser or device and yes your quick top up method aswell

[hello_mrsun]

Same. Need to update my debit card info to pay for the upcoming month. 

[Christopher_G]

Thanks for explaining, @raik 

I would recommend speaking to our Mobile Care team so they can look into what may be causing this.

Chris

[pdenman]

We shouldn't have to speak to your mobile care team, we should be able to use web pages that work

[XRaySpeX]

@pdenman : Worldwide not all webpages work & you need to contact the site owner if you hope to get it fixed.

[Adsani]

I have the same problem.