Telephone call usage

[Johnh1995]

I have just bought a pack but need to see list of my calls thst I have made. Can someone help

[Schockwave]

Hello @Johnh1995 ,

Welcome to the community,

If you click on the phone icon on your phone, the calls you have made should still be there, the pack will have nothing to do with calls, they should be there when clicking on recent.

[Johnh1995]

Thanks but I was looking for usage information on the EE app. I used to get this information on my Talk mobile app, but switched provider when Talk mobile upgraded their app who then said my phone was not compatible 

[James_B]

Hi @Johnh1995,

Welcome to the EE Community. 🙂

Are you using a pay as you go or pay monthly plan?

James

[Johnh1995]

James, it is a pay monthly plan

[James_B]

Hi @Johnh1995,

If you don't currently pay for itemised billing, you'll only be able to view calls that were charged outside of your inclusive allowances.

As @Schockwave mentioned, you can view your call history directly on your device.

James

[Johnh1995]

Thanks James. I was not aware there was a charge for itemized billing. I will have to contact EE direct to find out more

[James_B]

No problem @Johnh1995

James

[XRaySpeX]

@Johnh1995 : If you bought a pack you are not on a monthly contract but on PAYG with 30-day top-ups & packs.

On that basis, to see your usage for the last 30 days in your online MyEE go to Home > View full usage > Your usage.

[Johnh1995]

 that is all I see, No breakdown of actual calls.