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Switching payg packs

Someonelse
Explorer

I have a payg £15/25gb pack that renews later this month. I have more than enough data, so I’m wondering if I can switch to a £10/8gb pack and will it still rollover my existing unused data? Or do I lose my unused data if I switch to a differently priced payg pack?

1 SOLUTION

Accepted Solutions
XRaySpeX
Grand Master
Grand Master

Vaguely. Rollover works every month that you start a new pack within 7 days of the old 1 expiring. Only left over data from the pack itself can be rolled over. Previously rolled over isn't rolled over for a 2nd time.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

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3 REPLIES 3
XRaySpeX
Grand Master
Grand Master

Buy the £10 pack now & it will be held pending until your existing pack expires. You'll still get data rollover into it from the old pack. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Thanks. I’ve since read somewhere that rollover works only for one month when I switch from a higher to a lower value pack. So if I have 20gb left it’ll rollover this month into the £10/8gb to give me 28gb but the following month, if I had, say, 15gb left, it would rollover a max of 8gb into the following month’s £10/8gb pack to give me 16gb total for that month. Am I right?

XRaySpeX
Grand Master
Grand Master

Vaguely. Rollover works every month that you start a new pack within 7 days of the old 1 expiring. Only left over data from the pack itself can be rolled over. Previously rolled over isn't rolled over for a 2nd time.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)