Hi, I have read on other conversations that you can get a refund on unspent PayG funds after requesting a PAC code and switching to a new provider, but after calling 150 and asking for details on refunds they said it was not possible to refund.
I was wondering if their clause has changed recently or whether this person was just trying to keep me in the dark. Or would they just not see the option for the refund until I have ported out? (I was only asking for details)
How do I get a refund 😭?
Thanks in advance for helping!
