19-11-2023 03:42 PM
So I have bought the pay as you go SIM card some months ago with the 20gb for £10. It worked the first time, however the second time I only got 8gb and I have checked my adds on for the remaining 12gb but it’s not there.
19-11-2023 03:51 PM
How many some months ago? You only get the promotional extra data for the 1st 3 months.
19-11-2023 03:53 PM
20-11-2023 08:06 AM
Hi @gift_00,
Welcome to the EE Community. 🙂
Our Customer Care Team will be happy to make sure your extra data is added if you get in touch on 150.
Thanks
James