Subscription pack

gift_00 · ‎19-11-2023

So I have bought the pay as you go SIM card some months ago with the 20gb for £10. It worked the first time, however the second time I only got 8gb and I have checked my adds on for the remaining 12gb but it’s not there.

XRaySpeX · ‎19-11-2023

How many some months ago? You only get the promotional extra data for the 1st 3 months.

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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gift_00 · ‎19-11-2023

October

James_B · ‎20-11-2023

Hi @gift_00,

Welcome to the EE Community. 🙂

Our Customer Care Team will be happy to make sure your extra data is added if you get in touch on 150.

Thanks

James