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Subscription pack

2320
Visitor

Hi I recently bought a £10 subscription pack and was wondering why I can’t use the pack. Do I have to put money on top up to use it?

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@2320 : Did you pay £10 when you bought it or did you get it free? If you got it free you'll need to top it up with £10 before you can use the pack.

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