Subscription Pack Ordered but Not Showing

Madz_8
Visitor

‎26-11-2024 05:52 AM

I ordered a new subscription pack for my existing pay as you go sim. I received an email confirmation also and the bank has deducted money, but the new pack isn’t shown anywhere in the app and it’s not activated. The current plan is also not available anymore. What can I do?

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1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎26-11-2024 10:22 AM - edited ‎26-11-2024 10:22 AM

@Madz_8 : What does texting AL to 150 from your no. fully report verbatim (it is free)?

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