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Stop pack

Sakura007
Contributor
Contributor

‎07-12-2022 05:50 AM

Is there any other way to cancel the package besides texting STOP PACK to 150? Can I use the recharge coupon for the first recharge?

0 Helpful
8 REPLIES 8
XRaySpeX
EE Community Star
EE Community Star

‎07-12-2022 07:36 AM - edited ‎07-12-2022 07:41 AM

@Sakura007 : Just don't top-up & your pack won't renew.

You may use a Top-up eVoucher at any time you want to top up.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Ramazankarabula
Visitor

‎26-04-2023 07:25 PM

STOP PACK 

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Ramazankarabula

‎26-04-2023 07:44 PM

@Ramazankarabula : to 150!

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Aryan1997
Visitor

‎17-09-2023 01:42 AM

Is there any other way to cancel the package besides texting STOP PACK to 150? Can I use the recharge coupon for the first recharge?

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Aryan1997

‎17-09-2023 03:04 AM

@Aryan1997 : You may use a top-up voucher at any time.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
Lakhveer
Explorer

‎16-01-2024 05:50 AM

stop my pack 

0 Helpful
Lakhveer
Explorer
In response to Lakhveer

‎16-01-2024 05:51 AM

STOP PACK

0 Helpful
James_B
EE Community Manager
EE Community Manager
In response to Lakhveer

‎16-01-2024 07:38 AM

Hi @Lakhveer,

Welcome to the EE Community. 🙂

Please text STOP PACK to 150 on your EE phone if you'd like to stop your pack recurring.

James

0 Helpful