SPEND CAP

[Wardy8829]

Hi I would like to remove my spend cap so I can use my phone credit 

[Neilmac25]

I have just had a txt saying I have a spend cap

[XRaySpeX]

@Neilmac25 : There is no Spend Cap on PAYG.

[Debbie_G]

Hey @Neilmac25 

Thanks for coming to the community.

@XRaySpeX is right, there is no Spend Cap on pay as you go numbers. 

Do you have a pay as you go account?

Debbie 🙂

[Stacks2x]

Remove my spend cap

[Chris_B]

@Stacks2x  If you’re on a contract then text SPEND CAP to 150 and follow the instructions on the return message

 if you’re a PAYG customer there is no spend cap as you need credit on the account to pay straight the way for what ever you are doing.   

A spend cap on a contract is to stop a contract customer over spending before they receive the next bill.  

[Jen05]

Can I remove my spend cap please so I can use abroad 

[Leanne_T]

Hi @Jen05 

Thanks for coming to the community. 

Please see our How Do I Set Up and Manage Spend Cap? Help page for ways to remove the Spend Cap. 

Did you text ROAMING to 150 before travelling abroad? 

Leanne 🙂

[MichaelBurke17]

Remove spend cap request

[Leanne_T]

Morning @MichaelBurke17 

Welcome to the community 🙂

If you would like to change your Spend Cap, please see the How Do I Set Up and Manage Spend Cap? Help page for ways you can change this 🙂

Leanne. 

[Safiya123]

Remove spent cap