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Roaming

Nickmessitis1
Visitor

Hello I have 2 mobile phones on a 24 month contract. I have unlimited data and data boost. I also have EU roaming. I have my broadband with them

I want to leave EE broadband and move to sky who are offering me 24 month deal for broadband and anytime calls for 31.00 a month. I am paying EE nearly 49.00 which is a massive difference.

I am told if leave EE I will lose my data boost, biut don't know if will keep my unlimited data. ( I can't see what good a boost is if I have unlimited data.) Would to they remove my roaming.

1 SOLUTION

Accepted Solutions
Matt_124
EE Community Star
EE Community Star

You would not lose features included in your Plan Tier (Essentials Plus/All Rounder include EU Roaming), but you would lose any applicable discounts that come from having EE Broadband.

"If you cancel your EE Broadband plan you will no longer be eligible for EE One benefits and any unlimited data boosts will be removed. EE One plans taken on or after 13/11/25 will increase by £10 a month. EE One plans taken before 13/11/25 will increase by £20."

View solution in original post

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

Where?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Chris_B
EE Community Star
EE Community Star

@Nickmessitis1  You’ll only keep what your mobile contract gives you and if you get unlimited data because of having EE broadband you’ll lose that as that’s a perk because of having EE broadband. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Matt_124
EE Community Star
EE Community Star

You would not lose features included in your Plan Tier (Essentials Plus/All Rounder include EU Roaming), but you would lose any applicable discounts that come from having EE Broadband.

"If you cancel your EE Broadband plan you will no longer be eligible for EE One benefits and any unlimited data boosts will be removed. EE One plans taken on or after 13/11/25 will increase by £10 a month. EE One plans taken before 13/11/25 will increase by £20."