Roam like home

[Jaz28]

Help! I have a sim-only deal on my phone, I pay £10 a month but there is no contract or direct debit. It just activates when I top my phone up. Can any one tell me if I’m eligible for the roam like home package and if I’ll get the text when I arrive in Italy. I don’t know if what I have is a subscription pack or not?

[Ali_A]

Welcome to the Community @Jaz28 

You can buy a pack which lets you use your UK allowance in EU- 
There are 2 packs available- £2.50 which lasts a day, or £10 which lasts up to 7 days. 

You can only buy these bundles once you have arrived at your destination. You'll receive a text message offering how to buy them. You will only be offered these packs if you have a valid subscription in place. The £10/m pack you have sounds like you have a subscription. 

You can find a full explanation at Pay as you go roaming in the EU

Ali
 

[Jaz28]

Is there a way to activate it if I don’t get a text?

[Ali_A]

@Jaz28 

It's only possible to purchase via text once abroad 

You'd Text ROAMEU1D to 150 for 1 day access (£2.50) 

text ROAMEU7D to 150 for 7 days access  (£10) 

However that will only work as long as you have the valid subscription in place. 

Ali

[XRaySpeX · Accepted solution]

To use your pack allowances in the EU on PAYG there are roaming charges of either £2.50 / day, by having texted ROAMEU1D to 150, or £10 / week, by having texted ROAMEU7D to 150, to be taken only from your PAYG credit, not your recurring card payment. You will receive a msg upon arrival telling you about these charges for roaming in EU & inviting to take up these options. If you opt to reply neither or you don't have an active pack, you will be paying standard rates for calls & texts & will need to buy a PAYG add-on for data.