I can't buy packs Just keep packs error.

[sdqwcqcccw]

I can't buy packs in app or web ,even text to 150 can't work.After I choose PACK150 and replied yes then it didn't answer anymore.I want to buy in app or web it just shows me packs error both on my phone and desktop .

[Leanne_T]

Hi there @sdqwcqcccw 

Thanks for coming here 🙂

Can you text BALANCE to 150 and let me know the full reply? 

Which pack are you trying to purchase? 

Leanne.

[sdqwcqcccw]

I’m trying to buy PACK15. 

[Leanne_T]

Hi @sdqwcqcccw 

Thanks, are you looking to change the pack when this next renews? 

If not, once the pack ends the new pack will start for you as you have credit ready 🙂

Leanne.