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Rest of the world minutes add on query

Deborah_C1
Investigator
Investigator

‎11-08-2023 08:04 PM

Hi,

Currently on holiday in Barbados and thought it would be handy to buy the £3 for 30 days rest of the world add-on, only to find it doesn't work when I've tried to call family here; no connection, unable to text. Had to bto be done via WiFi connection. Really frustrating. Am  I suppose to have roaming switched on? Help! 

0 Helpful
3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

‎11-08-2023 08:09 PM - edited ‎11-08-2023 08:22 PM

@Deborah_C1 : The Select Rest of World IDD add-on is meant for calling overseas from the UK.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Deborah_C1
Investigator
Investigator

‎11-08-2023 08:14 PM

Hi,

Currently on holiday in Barbados and thought it would be handy to buy the £3 for 30 days rest of the world add-on, only to find it doesn't work when I've tried to call family here; no connection, unable to text. Had to be done via WiFi connection. Really frustrating. Am  I suppose to have roaming switched on? Why isn't it clear what each add-on fully offers? Help! 

0 Helpful
Leanne_T
EE Community Support Team

‎12-08-2023 07:38 AM

Hi @Deborah_C1 

Thanks for coming here. 

Please see our Roaming Costs page, for costs to use your EE SIM in Barbados. 

Thanks 🙂

Leanne.

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