Renew my pack before time

Zohaib5 · ‎20-04-2024

My Internet data goes 0 zero so o want to buy my pack again. Please help me

Chris_B · ‎20-04-2024

@Zohaib5 If you want a pack early you need to text STOP PACK to 150. This will cease your current pack and you’ll be able to start a new pack. Or you could just purchase more data to tide you over until your pack start date. You can use THIS or you can purchase more data via the EE app.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

Chris_B · ‎20-04-2024

@Zohaib5 If you want a pack early you need to text STOP PACK to 150. This will cease your current pack and you’ll be able to start a new pack. Or you could just purchase more data to tide you over until your pack start date. You can use THIS or you can purchase more data via the EE app.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

XRaySpeX · ‎20-04-2024

@Zohaib5 : You don't need to stop your packs. Just top-up, buy your pack again & then text NOW to 150 to have it start immediately.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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