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Community Activity
4G/5G Network Bands
Hello,I will be purchasing a Vivo x200 Ultra which runs on a Chinese ROM with Google services and am looking to switch to EE Sim only shortly. Can anyone confirm if the phone will work on EE with the confirmed network band support below:4G: TD-LTE : ...
Day 2 of trying to get an answer... any answer...
Hi,This is the second day I have been trying to find out what is going on in our Area (a small village in North Yorkshire, just outside Middlesbrough) - as of around 11am yesterday (06/05) the EE signal is down to zero, if outdoors you get a bit of m...
I can’t make calls from abroad
I’m stuck in a loop. I can’t make calls to the UK from abroad (Spain) - I get the message “calls to this number are not permitted from this phone”. If I try to text 150 for help I get message undeliverable. There is no option to email EE for help. I...
5G Standalone
I recently upgraded my EE plan to the full works plan and it has given me 5G SA as an add on, however there is no option for me to enable it on my iPhone. I have replaced the eSIM that I am using and ensured that my phone is up to date, but still not...
EE Full Fibre Busiest Home Package
Hi All, We have just moved to an area that is served by EE/BT. We took out the Busiest Home package, 1.6GBPS, guaranteed 1.3GBPS .I am having an issue whereby the fastest speed I am seeing through various speed tests is around 700MBPS. Wired is no di...
Resolved! I.P address
My IP address on my iPhone and iPad both show up as if I’m outside UK. I can’t use the lottery. My husband’s phone and tablet are fine. How can I change it?
Unable to make calls abroad with full works plan
I have a full works plan but have been unable to make outgoing calls in Australia (included in zone 1 roaming). I have data, have been able to send and receive texts, search online using data but when attempting to call 150 or any other calls, there ...
My Roaming Pass ROW zone 1 pass does not work in Australia
I have roaming set up.
Being added to an A/C as a 3rd party contact via call with Customer Services
Good Afternoon, Just seeking clarity on something - My father is the account holder and bill payer - however I am the primary user of the internet in our house. I did some research on these forums and found that it's possible for an account holder to...
I need two step verification
What is the email address you have to send it to as I’m struggling to get my credit for leaving sky on my broadband account I’ve even took 3 an extra 3 additional mobile lines with them but they seem to not to have credited my account with the proof ...
