Re: Why is the EE website so difficult to use?

Shaunsloth
Visitor

‎05-09-2024 07:01 PM

I phoned ee and all they do is try to sell a contract or pay monthly plan. I can only assume ee make it hard for pay and go to try to force us to contract. The whole system is flawed. I’ve used up all my data and I want to get add ons to boost it again but I can’t for the life of me find out how to do it. 

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2 REPLIES 2
Rach_H
EE Community Support Team

‎06-09-2024 03:00 PM

Hi @Shaunsloth,

Welcome to the Community!

We don't want you to have any trouble using your plan, so I'd love to help you get this sorted.

Have you set up your online EE account or your app, so you can view your plan?

Rach

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XRaySpeX
EE Community Star
EE Community Star

‎06-09-2024 08:58 PM

Text ADD DATA to 150.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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