13-04-2024 06:26 AM
I've got the same issue. I topped up last night. My account says I have £10, when I text now it tells me I need to top up but I have. It's extremely frustrating and important I have my pack because of my health conditions I requite to keep in contact with people and for my hospital and doctors so without my pack I'm in a lot of trouble.
13-04-2024 08:18 AM
Morning @ladycleo
Thanks for coming back to the community.
Can you text BALANCE to 150 and let me know the full reply?
Thanks 🙂
Leanne.