Re: How do I cancel a direct debit

[Mirutha]

if you want to use EE but stop direct debit, and move to pay as you go what do you do?

[Alex_H]

Hi @Mirutha,

Welcome to the EE Community

If you are currently on a pay monthly contract and want to move to pay as you go instead, you will need to give us a call to put in the request. There is a 30 day notice period after which the number will then be on pay as you go. 

If you are in contract still you will need to pay the early termination charge to end the contract early and move to pay as you go, if out of contract it will just be the 30 day notice period.

Alex