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Re: How to live chat with EE team ?

sdclee
Visitor

Is there a live chat service (or is the community page(s) the equivalent?

I need to find out where to top up three new SIM cards PAYG which have been assigned to my contract account but are not visible in MyEE.

Thanks in advance.

Lee

3 REPLIES 3
Leanne_T
EE Community Support Team

Hi @sdclee

 

Thanks for coming here. 

 

Chat is not available for pay as you go, you can find ways to top up in our How to top-up a pay as you go phone, Help page. 

 

Please see our get in touch page for ways to contact us. 

 

Leanne.

Leanne_T
EE Community Support Team

Hi @Jhnsnd

 

Thanks for coming here. 

 

Do you have a query we can help you with? 

 

Please see our get in touch page for ways to contact us. 

 

Leanne.

XRaySpeX
EE Community Star
EE Community Star

Try using Fast Top Up online with a UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details. 

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP