Rant

holste64 · ‎15-01-2026

I left EE ages ago and moved to Lebara. I was on PAYG with EE which was costing just over £20 PCM. I have also since changed addresses. They've sent threats of bailiffs to my old address for a non existent bill of £68. I was paid up to date.

Anyone else suffered this tomfoolery?

[Mod edit: Changed to remove inappropriate title]

Leanne_T · ‎16-01-2026

Morning @holste64

Thanks for coming to the community.

To get the bill looked into that has been sent to the old address, please get in touch with our mobile guides. They can check the account history and see what this bill is for to help you further.

Let us know how you get on after you have given us a call.

Thanks.

Leanne.

View solution in original post

bristolian · ‎15-01-2026

There is no credit facility or bills with PAYG, so there's more to this than is posted here.

XRaySpeX · ‎15-01-2026

EE wouldn't be sending "bailiffs" (more likely debt collectors) about PAYG. This must be concerning a contract you once had with EE.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Home Broadband & Home Phone or Option 2 for Mobile Phone & Mobile Broadband

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Chris_B · ‎15-01-2026

@holste64 Have you called customer support and all about this ? Your situation is only applicable to you even if this has happened to anyone else. Not all problems are the same cause.

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

Leanne_T · ‎16-01-2026