26-11-2024 05:01 PM
Hello! I have a problem. I have topped up my account and now have 15£ credits (I see it on the main screen of EE app inside the yellow frame). Also I see "0 b data left". I don't know how to buy a 15£ pack for these 15 credits, how to use them. The EE site doesn't work especially on the needed page with packs. What should I do?
Solved! See the answer below or view the solution in context.
26-11-2024 05:03 PM
Text PACK15 to 150
26-11-2024 05:03 PM
Text PACK15 to 150
26-11-2024 06:31 PM
Hi @Kseniia1
Welcome to the community.
Just on the back of @Matt_124's advice, definitely give the text a try to get your Pack added!
We have lots of handy info on our Pay As You Go Help Page too.
Linzi 😊