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Problem z doładowaniem konta

Tomek5
Visitor

‎09-05-2023 03:06 PM

  • Ma problem z doładowanie konta EE spróbuję doładować i wyskakuje mi błąd dodatkowego uwierzytelnienia płatnika próbowałem zrobić doładowanie z innej karty i nic cały czas to sam błąd
0 Helpful
2 REPLIES 2
XRaySpeX
EE Community Star
EE Community Star

‎09-05-2023 04:04 PM

@Tomek5 wrote:
Problem with account top-up
  • I have a problem with topping up my EE account I'm trying to top up and I get an error of additional payer authentication I tried to top up from another card and nothing is the same error all the time
If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful
XRaySpeX
EE Community Star
EE Community Star

‎09-05-2023 04:06 PM

Are you using a non-UK card? I think you can't online but you will need to call CS to do it.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP