03-07-2024 05:09 PM
Hi everyone.
I got a text saying because I haven’t used my phone to make a call/text in months my number is being disconnected and to ring 150 to discuss.
I moved to the US and so only use this every few months when I’m back in the UK.
When I got through to a person they said that it would be okay as long as I make a call when I am back in the UK in a week, then the call got disconnected.
Can anyone verify this please?
I know I should more regularly use my UK phone but I have a US one so don’t.
Any help appreciated.
Solved! See the answer below or view the solution in context.
04-07-2024 07:54 AM
Hi @SH1988
Yes, a chargeable text message would stop the account from going into hibernation. 🙂
Chris