28-09-2024 04:58 AM
Solved! See the answer below or view the solution in context.
28-09-2024 01:18 PM
Hi @Splatt1
Thanks for coming to the community.
If you have credit on your pay as you go SIM card to cover the cost of the purchase you should be able to set it up.
If that doesn't work, I'd recommend speaking with our customer service guides to they can check everything is set up on your account as it should be.
Michael
28-09-2024 01:18 PM
Hi @Splatt1
Thanks for coming to the community.
If you have credit on your pay as you go SIM card to cover the cost of the purchase you should be able to set it up.
If that doesn't work, I'd recommend speaking with our customer service guides to they can check everything is set up on your account as it should be.
Michael
28-09-2024 01:31 PM
Thank you Michael. I will try the options you suggested