When you first insert the sim card for the first time ever you dont know about this and it isn't even written anywhere. After trying all sorts of different things and wondering why it doesn't work, you try to buy a bundle and it gets rejected until you eventually top up first, even then it gets rejected. Calling customer services you to listen to a lot of blabbering recorded on a machine, waiting in the queue, wasting time, nahh, just want something that works out of the box like all the other networks.
This is the worst service ee provides and that's the reason I left it and will never come back!
