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Pay-as-you-go in the EU

Felspar
Investigator
Investigator

I’m going to the EU in a fortnight. I take an unsmart mobile phone and an ipad - both on pay-as-you-go.  I don’t have a subscription pack.  In the past my phone and ipad have worked fine in the EU, but now that there are roaming charges I want to know if I can continue to phone and use data purely with pay-as-you-go.  I understand that it’ll probably work out more expensive - that’s not my question.  Simply: can I continue to top up whenever I need to in the EU without having any kind of subscription pack?

Thanks.

6 REPLIES 6
Christopher_G
EE Community Support Team

Hi @Felspar 

Welcome to the community.

To use data, you need a data roaming add-on. Without one of those, it won't access the internet. Are you asking if you can use your credit to make and receive calls and send messages rather than a pack?

Chris

XRaySpeX
EE Community Star
EE Community Star

Yes but if you don’t have a an active Pack, you will be charged the standard roaming costs: 70p a minute and 30p a text and you’ll need to buy a data add-on (500MB for £3).

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Hi.

I always have credit on my ipad.  In the UK I just buy a data add-on if I want to go online using mobile data.  Can I still do this in the EU?  

Thank you.

Felspar

XRaySpeX
EE Community Star
EE Community Star

Yes, but as I said only a 500 MB data add-on.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

Thank you.

XRaySpeX
EE Community Star
EE Community Star

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP