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Pay as u go sim stopped working electric gate

bharrt
Investigator
Investigator

‎26-03-2023 12:11 PM

Hi , last week for no reason pay as u go sim has stopped working in electric gates module . Sim works fine in phone can make call as tex, Gate module works fine with O2 sim. 
Tried 2G,3G,4G bands and none of these no longer work with electric gates  using  EE pay as u go sim.EE changed anything recently? As there no issue with module as it works on all bands with O2. And EE sim has credit 

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10 REPLIES 10
Leanne_T
EE Community Support Team
In response to bharrt

‎27-03-2023 10:20 AM

Thanks @bharrt 

I would suggest getting in touch with our customer care team and they can get this looked into further for you. 

Leanne.

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