Help please!
I brought a new phone, and a brand new SIM card (was previously on Giffgaff, changed to EE)
I ordered a free SIM with a £20 pack included, I was told that it would activate after I sent a text, or made a call ... It won't let me send a text or make a call... Nothing is working.
When I go to my online account, it says I have a £20 pack but when I click "manage pack" it wants me to pay again, even though it's already taken money for the one I brought. Can anyone help please as I'm getting so frustrated 🥴
