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PAYG free sims - cannot register

steviep147
Visitor

I’m new to EE. Received 2 new sims today and followed the instructions given. I have registered and have an account. I assumed I could put the new mobile numbers in the box and then pay. Not so. Red alert lines saying I cannot do this. Advised to call 150. Can’t do that as my sim is not connected and I have no service. Tried the general number but when I enter the new mobile number it’s not recognised. All my life’s a circle. 😏 Anyone with an answer? 

1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

@steviep147 : Are these 2 PAYG data SIMs?

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To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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