New payment method error

charlotteville
Visitor

‎05-04-2023 02:11 PM

I have tried to attach my new card for payment to my ongoing pack but as I have done this it repeatedly tells me the payment has failed (error). Please advise

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4 REPLIES 4
ch1121
Established Contributor
Established Contributor

‎05-04-2023 03:04 PM

Hi there 

It would probably need a phone call to your bank 

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Taseerzara143
Visitor

‎09-05-2023 10:11 PM

Plz send other payment method dont tell pay atm debit credit cars

 

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Katie_B
EE Community Support Team
In response to Taseerzara143

‎10-05-2023 07:50 AM

Hello @Taseerzara143. 

Welcome to the community. 

Do you not currently have a debit card which you can make payments from?

If this is the case please visit this please visit THIS PAGE which provides you other methods of paying your bill. 

Katie

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XRaySpeX
EE Community Star
EE Community Star
In response to Taseerzara143

‎10-05-2023 09:53 PM

@Taseerzara143 : There are various in How to top-up your pay as you go phone

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