Want to check balance on sim card on iPad
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10-05-2023 08:43 PM
We bought a sim card at HEATHROW, put it in iPad, no access to a phone (not needed).
How and where can we check the balance or keep track if usage?
The ee app does not work as it asks for a phone number. If I put in my Australian contact number, it says “put in a valid number”.
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10-05-2023 09:13 PM - edited 10-05-2023 09:15 PM
@bundybob The sim does have a phone number all SIM cards do. The number for the sim will be on the packet the sim came in. Or on the device it listed in Settings>About>Cellular Data Number.
You can also use this below to track your data usage. Just save it on the Home Screen when it opens up.
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10-05-2023 09:24 PM
@bundybob : If the iPad can do texts text BAL to 150.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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10-05-2023 09:33 PM
My iPad has no dial facility??
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10-05-2023 09:38 PM
Sent from my iPad
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10-05-2023 09:40 PM
Sent from my iPad
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10-05-2023 09:48 PM - edited 10-05-2023 09:48 PM
Don't use iMessage. Is there not an ordinary SMS messaging app?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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10-05-2023 10:00 PM
I have sorted my problem. I had forgotten to turn of WiFi and work with just the mobile SIM.
Once I turned off the wifi, I was able to register my EE account and access my balance details.
Thanks for all the advice. This is my first time in the UK trying to navigate the iPad with a SIM card without having a phone to fall back upon.
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10-05-2023 10:19 PM
Sent from my iPad
