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Community Activity
Travel Pass Not Functioning Properly
Last Tuesday we travelled to Thailand and I bought a 7 day roaming pass. Whilst I can access data I have not been able to send a txt or make a call, despite changing my spend cap to £20 as advised. All I get when trying to phone or access voicemail i...
Pay monthly
Hi it’s been 2 days since i have ordered my s25 ultra but there is no update regarding this. Why its taking so much time?
Extra Charges on unlimited contract
HiI changed ownership from my ex partner back in February. It finalised in March. But since I've changed ownership my normally unlimited calls and texts are constantly being charged. I am not abroad or have been in the last few months. Last month it ...
Samsung one ui 7
I was wondering if there was any information with regards to the release of samsung one ui 7 which was released on 7th Apr as I believe it is there stable version.
Mis sold my contract
Upgraded my phone in Nov 24, was to send my old handset back and I would get a discount on my line rental. Fast forward 4 months and I had only received my returns parcel to send my old handset set back which I have done, now over the 4 months I had ...
Resolved! Viewing my bill
How do I view my bill? Not sure why I'm finding such a simple task so difficult!
Resolved! Can’t find my order
I ordered a Samsung S24 on contract yesterday lunch time (Saturday 5th April 2025) and received a confirmation email then nothing after that. The number given in the first email does not work with the tracking at all. I noticed in the subject of my e...
Resolved! Unable to link broadband account and unable to view bill
Switched over from BT to EE 5 days ago. I am having the same problem and unable to link the broadband account to my EE account.I made 3 calls and I was told it would be passed to technical support. I made another call yesterday and was told to visi...
Woodbridge, Suffolk
Can you send physically send someone out to Woodbridge, Suffolk and especially into the area around the Station/River, the Thoroughfare and Hamblin Road/Leisure Centre car parks where according to your Coverage Checker we should have a perfect 4G si...
Resolved! Internet Channels are Pixelated
All of my internet channels from SKY News HD to TNT Sports HD are pixelated, and have been for over a week.I’ve retuned the channels, etc but nothing appears to get it back to normal. Plus since I switched from BT TV to EE the channel SKY Comedy has ...
