03-09-2024 08:36 PM
Hi,
I have to be away from the UK for about 8 months. I would like to know if my number will be retained if I continue to subscribe to packs. My friend told me that the number has to be connected to UK network every few months to keep the number active. May I know what is the best way for me to retain my number and ensure that it’s not deactivated while I am away?
Thank you
03-09-2024 09:00 PM
Send a chargeable text within every 179 days.
EE PAYG SIMs are deactivated after 6 months of non-chargeable use. You then have a further 3 months period of grace to call EE to reactivate it before it is lost completely.
You needed to make a chargeable action like making a chargeable call or text, topping up or buying a Pack or Add-on, not just using your mins, texts or data from your pack.