Issues with credit
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15-09-2023 07:20 PM
Anybody else having issues with credit? I can’t call 150, telling me insufficient credit, I have 12.6 GB of data but won’t connect to internet on 4G, it’s doing my head it!
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15-09-2023 07:42 PM
I know it should be, that’s my issue, it’s not lol I’ve rebooted, flight mode on and off, WiFi on and off, everything
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15-09-2023 07:44 PM
i can call out again now but the data isnt
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15-09-2023 07:45 PM
On hold for 20 minutes and then they cut me off!!!!!!
useless network, glad it’s only pay as you go, I’ll switch elsewhere
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15-09-2023 07:45 PM
They’re a joke
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15-09-2023 07:46 PM
@Natdoug35 : What does texting AL to 150 from your no. fully report verbatim (it is free)?
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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15-09-2023 07:52 PM
@Paulrcp1 , @claireybear86 : There seem a lot (8 I make it) similar in last 3/4 hr. all PAYG.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
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15-09-2023 07:54 PM
mines just all come back on
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15-09-2023 07:59 PM
@XRaySpeX yeah i spotted a few, mine is all back to normal now so hopefully everyone else is sorted. nightmare when you have to sometimes work from your phone
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15-09-2023 08:08 PM
I have the same issue, can’t connect to internet.
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15-09-2023 08:12 PM - edited 15-09-2023 08:44 PM
@Reha2244 , @Sam2114 , @Natdoug35 , @mustafah011 , @Ahmedhassaan , @Schalke24, @Ajjaf : There seem a lot (8 I make it) similar in last hour, all PAYG not working when they have plenty of allowances & credit. I have merged them so you all know what's going on.
To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone
ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
