10-03-2024 10:46 AM
My Doro mobile states 'there was an issue processing your payment.' I followed this link: https://ee-payment-failed.web.app but it leads to a general ee information page, nothing about payment failed. I just use my Doro for phone calls and texts, don't go online so keep the wifi turned off. So no use of data, which stands at 0.
My account says I have £34.59 in credit. So what is the problem?
Solved! See the answer below or view the solution in context.
11-03-2024 09:37 AM
Seems to have fixed itself. Says current balance is £34.59, last top up was £35.00 on 6/3/04, which looks correct. Many thanks!
10-03-2024 02:08 PM
Hi @albionhouse
Welcome to the community.
Are you trying to top up more credit or add/restart your pack?
Chris
10-03-2024 04:14 PM
10-03-2024 11:28 PM
What does texting AL to 150 from your no. fully report verbatim (it is free)?
11-03-2024 09:37 AM
Seems to have fixed itself. Says current balance is £34.59, last top up was £35.00 on 6/3/04, which looks correct. Many thanks!
11-03-2024 10:41 AM
Thanks for coming back and letting us know @albionhouse
Leanne 🙂
11-03-2024 11:59 AM
Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.
11-03-2024 02:52 PM
You're welcome Leanne!