International roaming on pay as you go

Merryl70
Investigator
Investigator

‎27-10-2024 01:50 PM

I'm trying to activate international roaming on my pay as you go SIM but having real difficulty adding the 'Travel' or 'Roaming' via 150 as I'm outside the network and currently in Belize. 

I need to respond to text messages on my UK SIM/number but being prevented from doing this until roaming is set up. It's urgent I get this sorted. Any advice please. I can't call any of the numbers EE suggests and can't send texts from my UK mobile despite receiving texts from UK numbers. Help!

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11 REPLIES 11
Merryl70
Investigator
Investigator
In response to Katie_B

‎28-10-2024 01:27 PM

Thank you. I'm using an Oppo A72

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Katie_B
EE Community Support Team
In response to Merryl70

‎28-10-2024 01:33 PM

Hi @Merryl70. 

Please try these steps:

  1. Slide two fingers downwards starting from the top of the screen.
  2. Press the settings icon.
  3. Press SIM Card & Mobile Data.
  4. Press the required SIM.
  5. Press Carrier.
  6. Press the indicator next to "Auto Select".
  7. Press Off.
  8. Press Off to turn off the function and wait while your phone searches for networks.

Katie 🙂